Returns Policy

Returns

You may request a return within 14 days of the original purchase date.

To qualify for a return:

  • The Meraj Ring must be returned without damage and in its original condition.
  • The original Meraj box, packaging, accessories, and included materials must be returned with the ring.
  • Proof of purchase or the original order number must be provided.
  • The customer is responsible for all return shipping charges.

Meraj is not responsible for returned packages that are lost or damaged during shipping. We recommend using a trackable and insured shipping service.

Size Exchanges

When ring size is the concern, the Meraj Ring may be exchanged for another available size within 14 days of purchase.

The ring and its original packaging must be returned without damage. The customer is responsible for return shipping charges. Replacement sizes are subject to availability.

How to Request a Return or Exchange

Before sending the ring back, contact Meraj Customer Support through the Contact page on our website.

Please include:

  • Your full name
  • Order number
  • Purchase date
  • Reason for the return or exchange
  • Requested replacement size, when applicable

Customer Support will provide the return instructions and return address. Products should not be shipped back before contacting Customer Support.

Inspection and Refund Approval

All returned items will be inspected after arrival. A return may be declined when the ring, box, accessories, or packaging is missing, altered, or damaged.

Approved refunds will be issued to the original payment method. Original shipping charges and return shipping costs are not refundable, except where required by applicable law.

Meraj reserves the right to apply applicable consumer-protection laws where they provide rights beyond this policy.